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RESOLVED: Duo

Staff Writer

August 17, 2023

August 17, 2023 – 12:00pm

The issue causing SMS/Phone Call delivery a failures to all numbers on multiple deployments is fully resolved and all services are now fully functional.

Please contact the IT Helpdesk at (617) 432-4357 or email helpdesk@hsph.harvard.edu for any questions or concerns you may have regarding this information.

August 17, 2023 – 9:30am

Duo is experiencing some issues with phone call and SMS. Please try to use a passcode or push instead. For updates, check status.duo.com.

Please contact the IT Helpdesk at (617) 432-4357 or email helpdesk@hsph.harvard.edu for any questions or concerns you may have regarding this information.