Richard B. Siegrist Jr., MS, MBA, CPA

Biography

Richard Siegrist is senior lecturer on health care management at the Harvard T.H. Chan School of Public Health, where he teaches physician, graduate, and executive education courses on financial management, cost accounting, management control, innovation and entrepreneurship. He is also the faculty director of the DrPH program, director of the master in health care management program for physicians, and the director of innovation and entrepreneurship for Harvard Chan. He received the Roger L. Nichols Excellence in Teaching Award for 2008. In addition, he teaches in the Chairs of Clinical Services and the Leadership Strategies for Evolving Healthcare Executives programs.

Richard was previously CEO and chief innovation officer of Press Ganey Associates, South Bend, Indiana, a leading healthcare patient satisfaction and performance improvement company. Before joining Press Ganey, he was the founder, president, and chief executive officer of PatientFlow Technology, a provider of patient flow consulting and software solutions to hospitals, which Press Ganey acquired in January 2009.

He was senior vice president of WebMD Health Services and senior vice president and general manager of WebMD Quality Services. WebMD acquired the company he co-founded, HealthShare Technology, in March 2005. He was president and chief executive officer of HealthShare Technology, Inc., a health information company that provided decision support software and tools to hospitals, health plans, employers, and consultants. In addition, Richard co-founded Transition Systems, Inc. (TSI), a for-profit subsidiary of Tufts-New England Medical Center in Boston that later became part of Eclipsys/Allscripts. TSI was a leading provider of hospital cost accounting and decision support software.

Richard has received two US patents with his brother Donald – #5,652,842 for “Analysis and Reporting of Performance of Service Providers” and #9,141,757 for “Performance Data User Interface.” He also co-authored MBA for Healthcare from Oxford University Press, 2016.

In addition, he is a board member, former chair of the Board of Trustees and chair of the Governance Committee for UMass Memorial Health (UMMH), and a board member, vice-chair of the Board of Directors, and chair of the Finance Committee for Massachusetts Health Quality Partners (MHQP). He recently joined the board of the Healthcare Anchor Network (HAN).

Richard began his career in health care at New England Medical Center in Boston. He holds an MBA from the Harvard Business School, an MS in Accounting from the New York University Graduate School of Business, and a BA in Political Economy from Williams College. He is also a CPA.

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