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FAQ

What is the process to use this facility?
For Taqman Genotyping:
Contact Pati Soule, Laboratory Manager, at (617) 432-6101 or Dr. Immaculata DeVivo, Director, at (617) 525-2094 or idevivo@hsph.harvard.edu.

For DNA Extraction:
Contact Pati Soule, Laboratory Manager at (617) 432-6101 or email psoule@hsph.harvard.edu or Dr. Immaculata DeVivo, Director, at (617) 525-2094 or email nhidv@channing.harvard.edu.

How do I know the job is complete?
We will email results to the contact person when each genotype is completed.

How long does it take to get results?
This depends on whether the assay is up and running. We aim to provide results in 4-6 weeks from the receipt of samples.

How am I billed?
Once work is complete, users are invoiced or billed directly.

What is the user feedback process?
Email comments to nhidv@channing.harvard.edu.

The Population Sciences Laboratory Support Core is committed to providing the highest quality of service. We invite your feedback about use of the Core’s services. Feel free to send your comments to: Immaculata De Vivo, MPH, PhD, Core Director

General Contact
Pati Soule, Laboratory Manager and Technical Director of the Biorepositories
(617) 432-6101
(617) 432-1722 (Fax)
psoule@hsph.harvard.edu

Telomere Contact
Immaculata De Vivo, MPH, PhD
Core Director
(617) 525-2094
idevivo@hsph.harvard.edu