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Server and Network Maintenance – FRIDAY, Dec. 16 (Note change in date)

Staff Writer

December 13, 2022

IT will perform regular monthly system maintenance to servers and network equipment beginning 7 PM Friday, December 16, and ending at 1 AM Saturday, December 17, Eastern Daylight Time.

Note the change in date.

The following services will be affected during the dates and times above:

All Virtual Desktop Systems
File and Print services
Mailman listservs
Local SMTP email services
FILR (web-based access to network drives
Powerfaids and NetPartner
Wasabi
Passage Point

All other services will be unaffected during the maintenance window, including the following:

Zoom
Canvas
Office 365 (email, calendar, OneDrive, SharePoint, Teams, Word, Excel, PowerPoint)
Administrative forms (account requests, visitor pass requests, computer setup, etc.)
Kiteworks by Accellion File Transfer service
my.harvard
Web Server (main www.hsph.harvard.edu site)

Winter Break Support

IT support will be provided by phone at a reduced schedule during the Winter Recess.

Upcoming Maintenance Windows

1/12/2023

Please contact our IT Helpdesk at (617) 432-4357 or email helpdesk@hsph.harvard.edu for any questions or concerns you may have regarding this information.

Harvard T.H. Chan School of Public Health
Department of Information Technology