Home / News / Department of Information Technology / VPN Authentication Change

VPN Authentication Change

By

Staff Writer

July 19, 2023

The VPN (Virtual Private Network) login process has changed to better integrate HarvardKey and DUO 2-step verification. Users still access the VPN service via the Cisco AnyConnect client, but the login format has changed such that the VPN “tunnel” name is added to the VPN connection URL. The new format is shown here.

Note: This field is case sensitive. The tunnel name must be lowercase.

VPN connection with lowercase tunnel name added to URL

The old format put the tunnel name after the username using a #, and will no longer work as of 8/11/23.

<strong>Old</strong> connection format

If you have any questions, please contact the IT Help Desk at (617) 432-4357 or email helpdesk@hsph.harvard.edu.

Harvard T.H. Chan School of Public Health
Department of Information Technology

Last Updated

November 22, 2024

Unleash your potential at Harvard Chan School.

In addition to our degree programs, we offer highly targeted executive and continuing education, directed and taught by Harvard faculty.

Degree Programs

Executive and Continuing Education