Health Care Quality Improvement: From Design to Implementation
“Dr. Massoud’s teaching method is simple. His extensive experience in quality improvement is evident, as he frequently incorporates examples from his own projects. Additionally, his teaching materials are self-authored. I thoroughly enjoyed the class and I am glad I joined the program.”—Elikem Gati-Kwashie, University of Ghana Medical Centre
Upcoming Program Information
View detailed information for the upcoming program
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Health Care Quality Improvement: From Design to Implementation
Health care leaders and professionals want to undertake improvement projects in their practice or organization, and many don’t know where to begin, or how to analyze and properly gauge their successes.
Program Fees
- Standard Price $2,100.00
Program Overview
Health Care Quality Improvement: From Design to Implementation will use a real case study to take participants through the journey of identifying, planning, measuring, and creating process changes that will lead to results.
This program will show you how to design and implement your own health care improvement project from a practitioner with extensive international experience. This course uses a simulation exercise, with frameworks and methods taught just-in-time for you to apply in small groups during each session. This eight-session program will teach you how to:
- Develop your aim for improvement
- Identify the improvement team
- Flowchart the process of care delivery
- Establish your improvement indicators
- Determine how to test
- Monitor changes in your process
- Graph the results
- Finalize your implementation-ready design
Participants will work in small groups through each of the steps in the simulation exercise, receiving faculty feedback each step of the way. The practical application of how to design, develop and implement a health care improvement project is pivotal to the outcomes of the learning in this course.
No prior knowledge or experience with health care improvement is required for this practical course.
Objectives & Highlights
- Articulate the key issue in health care quality
- Explain the fundamentals underlying the science of improvement
- Define improvement aims
- Form improvement teams
- Analyze processes of care
- Develop improvement indicators
- Plot time series charts
- Test and implement changes to improve health care processes
- Monitor and evaluate results of tested changes and make decisions based on them
- Conduct iterative testing of changes to achieve the desired result
- A simulation exercise around a NACS (Nutrition Assessment Counseling and Service) case study example. The simulation exercise starts from developing the aim statement and goes through the step sequence of setting up the improvement team, flowcharting the process of care delivery, developing the improvement indicators, testing and monitoring changes in the process of care delivery, graphing the results of the tests on a time-series chart, and acting based on the results of the tests to iteratively make continuous improvements.
- Design of each participant’s own health care improvement project. Each participant chooses the health care priority they would like to improve. They will receive guidance on setting the aim for the improvement, how they will measure that they have achieved the improvement and lay out their plan for how they will conduct it.
- Implementation of health care improvement: Improvement projects, to be conducted by each participant over the next few months. These include data collection, analysis of processes, plotting of annotated time series charts, showing changes that have worked, and changes that have not.
Certificate of Specialization
Advance your Career with a Certificate of Specialization
This program contributes to the 3-program Executive Leadership in Health Care Certificate of Specialization. Click here for more information.
