Carl Frappaolo
Director of Knowledge Management
FSG
Biography
Carl is a 25+ year veteran and published thought leader in knowledge management, content management, and information architecture. Carl is the Director of FSG’s Knowledge Management practice. He is widely recognized as an industry thought leader on knowledge management, having published several books and papers, and keynoting at numerous international conferences on the topic of knowledge management and how it impacts organizational effectiveness.
Prior to joining FSG, Carl founded three companies including Delphi Group and Information Architected. He was a charter member of the Perot Systems Innovation Lab. As a consultant, he developed the knowledge management strategies for many organizations around the world in both the public and private sector.
Education: SUNY Buffalo, BA in Psychology
Affiliations: Charter member of AoK (Association of Knowledge Workers); AIIM Fellowship of Industry Leaders (#182); Olin Laboratories Innovation Lab; Boston KM Forum
On Working at FSG: “What attracted me most to FSG was the mission of the organization. After a long and successful career as a consultant assisting hundreds of organizations advance their causes by maximizing the value obtained from their intellectual property and experience, I was looking for a chance to use my experience and skills in a way that would have a serious and positive impact on pressing and important social issues. FSG gives me that opportunity.”